Contact Us

These provisions explain what customers can expect when shopping with Owala.

Support hours

Customer service is available Monday to Friday, 9:00 AM–5:00 PM local time. Messages received outside these hours are reviewed on the next business day.

Customer assistance

Contact Owala about an order, shipment, return, exchange, payment, accessibility question, or privacy request. Include the order number when relevant, but never send a complete payment-card number by email.

Contact details

Store: Owala
Email: Support@Owalwh.shop
Phone: (771) 704-5691
Postal address: 310 Burnside St, Annapolis, Maryland, 21403, United States